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Top Question
#66167

How to obtain a person on live chat or on the phone.

I'm having extreme difficulty getting a hold of someone to see where a check that we received needs to be posted. I've been hung up and transferred so many times to no avail. How can I obtain assistance in this matter?

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Answer:
by #1999728


According to the LoanCare contact us page, you should be able to reach out to the LoanCare customer care team by phone at 800.274.6600. You may also try to reach out to them by email at salessupport@loancare.net.

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Question:
#66228

How can I get Loancare to send me a wire transfer number?Loan was sold to mid America. They claim they never received the last payment made to Loancare that was wired to them.

Loancare says they can’t find it since I’m no longer in the system.

I paid my payment. This has destroyed my credit as every month is flagged as late.

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Answer:
by #1999727

Unfortunately, LoanCare does not provide any information about if they can send a wire transfer number on the company website. Please contact the LoanCare customer care team for assistance. You should be able to reach out to them:
  • by mail to
    LoanCare LLC, a ServiceLink Company NMLS# 2916 3637 Sentara Way Virginia Beach, VA 23452

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Question:
#64722

Why can't I get anyone to answer the phone or my emails?I call the customer service line and it is nearly impossible to navigate to a person to talk to. I spend 30 minutes at a minimum trying to coordinate my recast of my mortgage and then give up.

Every day they say the are experiencing technical difficulties. It is amazing they are still in business.

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Answer:
by #1996317


If you need any assistance, you may try to reach out to LoanCare Customer Care Centre by phone at 800.274.6600.

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Question:
#63164

Our load is closed at loancare, it was paid off 12/5/2020 Where is my check for Dec pmt and Jan pmt.

When the loan was closed on 12/5/2020 ..loan # 004857****. You continued to take out a mortgage pmt.for Dec/2020 and Jan 2021 the payments were for $762.88 for Dec a d 762.88 for Jan.....I expect this money to be sent immediately.....I can not get through to anyone.

I expect an answer on this matter.

Darlene Scheffmeyer. darlenescheffmeyer@***.com

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Answer:
by #1988141


Unfortunately we cannot contact LoanCare customer service on your behalf. You should reach them by yourself and request the information about your loan and payments. You can call them at (800) 919-3009.

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Question:
by Paul V Ffw #91710

Make a payment.

I been calling to make a payment and i can't make it online! What's loss mitigation number? Can someone please help

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Question:
by Suzanne R Ajh #68400

I want to know why my husband's name is not on the account we bought this house together before we were married.

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Question:
by Renee F Lho #51539

Who do I talk to live in escrow.

I tried to get my step dads account information to see how I can stop foreclosure all I have is his account number date of birth and his full name

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Question:
by Alex R Cvm #7020

Escrow account.

Do i need to ecrow my home owners insurance and taxes?

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